Step 1

Purchase your Softpin Reload Vouchers at any Digi Store or one of the following Digi Partners:

Convenience Stores
7-Eleven, 99 Speedmart, KK Mart

Supermarkets
Carrefour, Cold Storage, Giant, Tesco

Pharmacies
Apex Healthcare, Cosway (RM100 reloads only), Guardian, Watsons

Petrol Stations
BHPetrol, Caltex, Petron, Petronas, Shell

Others
POS Malaysia, e-pay, MobilityOne, Mobile Money, MOL™ - Mobile Online, etc.

Step 2

Dial <*123*><16-digit reload number><#> and press SEND/CALL.

You will receive a text message notification with your updated balance upon successful reload.

Out of credit? There’s no need to leave home just to reload – do it online!

1: Click on Reload. Select your preferred reload amount and fill in all the required information. Then, click Reload.

2: Check your reload and payment details on the Order Summary page. Click Pay to complete your purchase. You will receive a text message notification with your updated balance upon successful reload.

Skip the queue and purchase Prepaid credit conveniently via Digi Kiosks.

Step 1: Visit a Digi Kiosk near you and select your preferred language to begin.
Step 2: Select Prepaid Reload and follow the instructions. You will receive a text message notification with your updated balance upon successful reload.

Skip the queue and purchase Prepaid credit conveniently via Digi Kiosks.

Reload the EXACT amount that you need from a Digi Authorised Dealer.

Step 1: Visit a Digi Authorised Dealer near you. Give the dealer your Digi mobile number and tell him your preferred reload amount.
Step 2: Check your reload and mobile details before paying the dealer. The dealer will perform the reload for you. You will receive a text message notification with your updated balance upon successful reload.

Make reloads through your preferred bank, hassle-free.

Step 1: Visit your preferred bank’s ATM or online banking website.
Step 2: From the menu, search for Other Services. Then, select Prepaid Reload/Prepaid Top-Up. Please note that steps, naming conventions and instructions will vary from bank to bank.

To redeem your e-Reload, simply follow the steps below:

Step 1: Kindly ensure your new Digi Prepaid line has been activated. To do this, just make your first call.

Step 2: Once your line has been successfully activated, click on the following link: https://store.digi.com.my/storefront/redeem-e-reload.ep

Step 3: Follow the instructions given and enter your Digi Prepaid mobile number, a 6 digit TAC code will be sent to your mobile.

Step 4: Enter the 6 digit TAC code and click on Redeem. Make sure your phone is switched on before reloading.

Step 5: You’ll receive a confirmation SMS upon successful reload.

Please note that the system will auto-reload for top-ups that are not redeemed within 60 days from the date of a successful purchase.

Reload the cashless way with Boost, GrabPay or Touch'n Go eWallet

Step 1: Visit either Boost, GrabPay or Touch'n Go eWallet app
Step 2: From the menu, search for Prepaid. Then select Mobile Credit and key in your mobile details and reload the amount. Please note that steps, naming conventions will vary between different e-Wallet providers.

The maximum prepaid credit limit is RM1,000.00. Any attempt to reload into an Account with a balance of RM1,000.00 will be unsuccessful.