Yes, but a RM500 penalty will be imposed for early contract termination.
Digi Internet Freedom ( Before 2 Oct 2020) Support
Support Detail
Can I terminate my Digi Internet Freedom service before the contract expiry?
Is there a notice period for termination?
There is no notice period for termination.
Do I need to return any equipment when I terminate my Digi Internet Freedom service?
Yes, you will need to return all of the equipment provided.
How do I terminate my Digi Internet Freedom service?
You will need to walk into any of the Digi Stores.
Can I transfer my Digi Internet Freedom service to another location?
Yes, if the account remains under the same registered name and if the new location is within our fibre coverage.
Step 1: Contact our customer support hotline 016-2211800. Inform your interest to relocate 30 days upfront
Step 2: We will call you back in 3 business days to make an arrangement
How will I receive my deposit upon termination of service?
Digi will send a cheque to your address after your 24-months contract has ended. If you have any outstanding bill, Digi will use the deposit to pay the bill.