Free Credit that you enjoyed earlier cannot be used under the new rate plan. Any Free Credit that you have will be forfeited as soon as the rate plan is changed.
This Promotion is open to all MyDigi users who are Digi Prepaid voice rate plan subscribers except DG Prepaid Smart Plan v1 and Digi Prepaid Broadband subscribers.
No, this promotion is only applicable for Digi Prepaid voice rate plan subscribers.
Free Credit can be used for all purposes such as voice calls (excluding Premium calls to 1051, 1800,1300), SMS, MMS, IDD and Internet except Talktime Extend, Talktime Transfer, International TalktimeTransfer, Digi Direct Billing (purchases from Google Play, App Store, Apple Music, iTunes etc), roaming services and renewal charges.
Please ensure that you are using a device with the latest iOS 10 or Android 5.0 and above operating system to enjoy a seamless experience.
Free Credit is only valid for 3 days after reload.
No, you can’t as this offer is only applicable for users on the all-new MyDigi app (v5.0.0 and above).
Yes, you can accumulate Free Credit by reloading multiple times. However, the Free Credit you collected each time will have 3 days of usage validity after reload.
The offer is only available for online reload via the MyDigi app or Web, and not applicable for reloads via coupon or the *116# Internet menu.
No, the usage validity is fixed at 3 days.
Login to MyDigi app, click about at the menu bar to find out.
To check the Free Credit balance, you can check via your MyDigi app>Usage>Others>View details.
Upon your successful reload on via MyDigi app or web, you will receive an SMS to notify you that you have received Free Credit.