Raja Kombo Support

Can I purchase another Monthly Active Plan if I already have an existing Monthly Active Plan?

Yes, however, your existing Monthly Active Plan will be overwritten, and any remaining quota from your current Monthly Active Plan will be forfeited. Alternatively, you can top up your quota by purchasing a Monthly Plan Booster for as low as RM3.

Are the free IDD minutes of the Monthly Active Plan stackable?

Yes, the free IDD minutes of the Monthly Active Plan are stackable, and it accumulates if you resubscribe before the existing Monthly Active Plan’s expiry.

What Monthly Active Plans are available for Digi Prepaid Raja Kombo?

Only Raja Kombo Internet plans are available for Digi Prepaid Raja Kombo. All Raja Kombo Internet plans come with 30-days Internet that supports Always Active.

What are the Apps included in “Unlimited Video & Social” for the Monthly Active Plans?

The unlimited Video & Social apps include YouTube, Facebook, Instagram, Tik-Tok, and Imo.

What is the charging block for the IDD calls?

The charging block for all IDD calls is 60-second per block.

How do I subscribe to a Monthly Active Plan?

You may subscribe via MyDigi (MyDigi > Add-Ons > Monthly Active) or dial UMB Code *128#

How can I check the quota balance of my Monthly Active Plan?

You may check the base Internet quota balance and IDD call minutes via the MyDigi App or dial *128#.

What will happen to the remaining free IDD minutes after expiry?

Any unutilized free IDD minutes will be forfeited once they are expired. You will be granted new IDD minutes with the subsequent renewal of the Monthly Active Plan.

What are the Monthly Active Plans available for the Raja Kombo plan?

There are 4 Monthly Active Internet Plans available. All plans come with 30-days of Internet and Always Active.

Rate Plan NameDigi Prepaid Raja Kombo
Internet Plan NameRaja Kombo 15Raja Kombo 30Raja Kombo 35Raja Kombo 45
Validity30 days
Price (RM)15303545
High Speed Internet (GB)0.561225
Unlimited InternetYoutubeFB, Youtube, Tik Tok, Imo & Instagram
IDD Calls (mins)30456075
Local Calls Allnet (mins)N/AUnlimited

 

Can any unutilized base Internet quota of the Monthly Active Plan be stackable upon renewal?

No. You are encouraged to consume all your Internet quota within the 30 days validity.

What best IDD rates can I enjoy once my free IDD minutes have been fully utilized?

You may enjoy the following best IDD rates that come with your Monthly Active Plan once your free IDD minutes have been fully utilized.

CountryBest IDD Rates with NEW Raja Kombo RP
Indonesia0.18
Bangladesh0.08
India0.08
Nepal0.48
Myanmar0.48
Philippines0.48
Thailand0.18
China0.08
Pakistan0.28
Vietnam0.26
Is the Monthly Active Plan auto-renewable?

Yes, all Monthly Active Plans are auto-renewable. At the end of the 30 days, your Monthly Active Plan will be auto-renewed if there is sufficient credit in your main balance. However, for first-time registration on the Raja Kombo rate plan, the Monthly Active Plan will not be auto-renewed. Users will need to subscribe again, which will then be auto-renewed subsequently by default.

Are there any restrictions on the base Internet quota usage?

There are no restrictions on the base Internet quota usage. You can use the Internet quota anytime if your Monthly Active Plan remains active.

What if my credit balance is insufficient to renew the Monthly Active Plan subscribed?

Your Monthly Active Plan will be suspended temporarily until you top-up your credit balance to auto-renew the Monthly Active Plan again. Any unutilized Internet (GB) balance and IDD call minutes will be forfeited. Pay-per-use will be applied for any call usages.

Which countries can I call with the free IDD minutes that are included in the Monthly Active Plan?

You may use your free IDD minutes to call 10 countries, i.e., Indonesia, Bangladesh, Nepal, India, Myanmar, Pakistan, Thailand, Philippines, China, and Vietnam.

Does Monthly Active Plan support Always Active?

Yes, all Monthly Active Plans support Always Active.

Can I use the free IDD minutes included in the Monthly Active Plan for direct dialling IDD?

Yes, the IDD minutes included can be used to make IDD calls to a fixed line or mobile number using direct dialling, budget IDD 133, and IDD VIP. However, the IDD minutes included are not applicable for calls to a special service number (premium service/line).

How do I unsubscribe from a Monthly Active Plan?

You may unsubscribe from a Monthly Active Plan via MyDigi by Settings > My Subscriptions or via UMB *128#.

What is the validity of the free IDD minutes?

The free IDD minutes have the same validity as the Monthly Active Plan, i.e., 30 days from the subscription date.