No, you can’t. To subscribe and/or use Digi AirSIM Number Share service, your account must be active with no overdue amount.

Unfortunately, CallerTunes service is not supported when Digi AirSIM Number Share is activated at the same time. Any existing CallerTunes subscription would be automatically unsubscribed within 48 hours of Digi AirSIM Number Share being activated.

Digi AirSIM Number Share will appear on your bill as a “Secondary SIM”. Domestic voice and data are covered under the standard Digi AirSIM Number Share service based on your Primary Digi Postpaid plan. However, if you make a call directly from your Apple Watch to an overseas number, the standard International Direct Dial charging rates will apply as per the country rate published here. Standard charges apply for usage of voice, SMS, and data as these are not included in the standard Digi AirSIM Number Share service.

No, Digi AirSIM Number Share is not eligible for roaming services.

You will need to walk-in to a Digi Store to unsubscribe from your current Digi AirSIM Number Share service and re-subscribe to a new one.

Only the Primary Line (i.e the phone) will be temporarily suspended. Digi AirSIM Number Share service is not suspended. If you would like to suspend both your Digi Postpaid line and the accompanying Digi AirSIM Number Share service, kindly call Digi Customer Service.

No, it cannot.

No, it cannot. When you accept a call on the phone, you cannot listen in on the conversation from the watch, and vice versa.

You may attempt to pick up the call on either of your devices; however, the call will only get connected on one device.

CallerTunes, Digi IDD passes & Digi Roaming passes are not supported. If you are a subscriber of CallerTunes, we will automatically unsubscribe the service within 48 hours of activating your AirSIM Number Share. Once completed, you will receive a termination SMS.

Call Forwarding Unconditional (Primary), Call Waiting & Call Hold are all supported.

You will need to unsubscribe the Digi AirSIM Number Share service before you can proceed to transfer ownership or convert your plan.

Digi AirSIM Number Share is a service that allows you to share your mobile number with both your smartphone and smartwatch. At only RM10/month, you can make and receive domestic calls as well as connect to the Internet from your smartwatch, using the same Digi Postpaid mobile number. Digi AirSIM Number Share can be used in Digi 4G LTE coverage areas.

You may refer to the Mobile Data section of the Watch App on your iPhone.

You have to walk in to the nearest Digi Store to unsubscribe this service.

If you are unboxing a brand new Apple Watch Series 6 (GPS+Cellular):

• Pair your Apple Watch with your Apple iPhone (refer to https://support.apple.com/en-my/HT204505 for detailed instructions)
• You will be prompted to set up a data plan/mobile plan.
• Follow the steps shown on the screen that require you to:
  • Enter your NRIC/Passport number/Army ID number.
  • Accept the Terms & Conditions by ticking the checkbox.
• It might take a few minutes for your AirSIM Number Share service to activate.
• Once activated, you’re all set to enjoy your Digi AirSIM Number Share service!

If you are unboxing a brand new Samsung Galaxy Watch (LTE):

• Pair your Galaxy Watch with your Samsung Galaxy Smartphone
• After complete Bluetooth pairing, enter your NRIC / Passport Number / Army ID Number
• Accept the Terms & Conditions by ticking the checkbox
• It might take a few minutes for your AirSIM Number Share service to activate.
• Once activated, you’re all set to enjoy your Digi AirSIM Number Share service!

If you are setting up Digi AirSIM Number Share with an already paired Apple Watch Series 6 (GPS+Cellular) or Samsung Galaxy Watch (LTE):

• Tap the My Watch tab and tap Mobile Data/Cellular.
• Tap Set up Mobile Data/Cellular.
• Follow the steps shown on the screen that require you to:
  • Enter your NRIC/Passport number/Army ID number.
  • Accept the Terms & Conditions by ticking the checkbox.
• It will take a few minutes for your AirSIM Number Share service to activate.
• Once activated, start enjoying your Digi AirSIM Number Share!

Non-Digi customers, simply port-in to one of the eligible Digi Postpaid rate plans that qualify for Digi AirSIM Number Share service.

Digi AirSIM Number Share service is only available for Digi Postpaid customers at the moment. Prepaid customers may consider converting their Prepaid plan to any eligible Postpaid one in order to subscribe to Digi AirSIM Number Share service.

The Digi AirSIM Number Share service is available for RM10 per month.

Once you have paired your smartwatch to your smartphone, the option to sign up for Digi AirSIM Number Share will be available via the Watch App on your smartphone.

The Digi AirSIM Number Share service is available to all Digi customers on a ‘Digi Postpaid’ plan above RM80 per month (except Digi Business). Applicable to both Principal and Supplementary lines.

Find out more at a Digi Store near you.

Paired with:

• Apple Watch Series 5 (GPS + Cellular)
• Apple Watch Series 3 (GPS + Cellular)
• Apple Watch Series 6 (GPS + Cellular)
• Apple Watch Series SE (GPS + Cellular)

A minimum of Watch OS 6.1 needs to be installed in these devices. More devices will be made available in the future. 

Paired with:

• Samsung Galaxy Active Watch 2
• Galaxy Watch 3

To enjoy Digi AirSIM Number Share, you need to:

• Ensure you have a compatible iPhone & Apple Watch with the correct operating system installed (iOS 13.2 and WatchOS 6.1), or compatible Samsung Galaxy Smartphone and Watch (LTE).
• Check if you are on an eligible Digi Postpaid rate plan.
• Turn on VoLTE (refer to https://www.digi.com.my/support/our-network/volte).
• Ensure that you do not have any unpaid bills on your Digi Postpaid account.

All Digi Postpaid customers with an eligible rate plan, except Digi Business, can subscribe for Digi AirSIM Number Share service. You will need a compatible smartphone and smartwatch to use the service.