Postpaid Support

Where can I sign up for the offer?

It’s is available at all Digi Store and Digi Store Express nationwide from 19 October 2020 further notice or while stocks last.

Who is eligible to sign up for this offer?

This offer is only applicable for frontliners, Essential services and government employees in Malaysia, you may find out more on the eligibility at A valid Employee ID is required to be presented when you sign up at our Digi Stores and Digi Store Express nationwide.

Do I need to pay any advance payment when I sign up for this offer with a smartphone bundled?

No device advance payment is required exclusively for this program. All you need to pay is a 1-month plan advance payment and for MNP Port-in and Existing Postpaid customer sign up, the 1-month plan advance will be waived too.

Will I be tied to any contract when I sign up this offer with a smartphone bundled?

Yes, you will be tied with a 12-month contract if you sign up for Digi Postpaid Device Bundle for Frontliners (formerly DigiCares Smart Bundle)

Is there any penalty charged if I terminate my line during my contract period?

Yes, you will be charged an early termination fee of RM300.

Can I sign up plan-only without taking the Digi Postpaid Device Bundle for Frontliners contract?

Yes you can. You may sign up for Digi Postpaid 60 plan only.

Can I sign up for auto-billing and enjoy 5% discount off my monthly total bill for 6 months?