No, you are only allowed to redeem a maximum of free 30 IDD minutes to Indonesia or 20 IDD minutes to Nepal in the same week.
You can check the balance of your free IDD minutes via the MyDigi or via UMB by dialing *128*1*5#.
Upon successful redemption, you will see “Indonesia mins (12AM-8AM)” or “Nepal mins (12AM-8AM)” displayed under your free IDD minutes balance on the MyDigi or via UMB by dialing *128*1*5#.
No, any balance/unused free IDD minutes will be forfeited at the end of the 7th day at 11.59PM.
Yes, you will need to redeem your free IDD minutes each time you receive an SMS notification that you have reloaded a total of RM10 in the same week. You will have 5 days to redeem the free IDD minutes upon receipt of the SMS notification.
The free IDD minutes are valid for 7 days upon redemption.
Don’t worry, you will receive SMS reminders when you have reloaded a total of RM5.00 and RM10.00 respectively in a week.
Yes, the free IDD minutes can be used to make direct calls or Budget IDD 133 calls to Indonesia or Nepal with a 60-second charging block.
Simply perform the following steps to get your free IDD calls to Indonesia and Nepal:
Step 1: Reload a total of RM10 in a week (from Monday to Sunday). You will be sent an SMS notification that you have received a token to redeem the free IDD minutes
Step 2: Redeem your free IDD minutes via the MyDigi app or via UMB by dialing *888*1#. Note that redemptions must be made within 5 days of receiving the SMS notification.
No, the free IDD minutes can only be used between 12AM-8AM. Any calls made outside of these hours will be charged at Direct Dial rates.
Digi Prepaid BEST™ customers who reload a total of RM10 a week will be rewarded with a token that can be used to redeem either 30 IDD minutes to Indonesia, or 20 IDD minutes to Nepal. These FREE IDD minutes can be used to call numbers in Indonesia or Nepal every day from 12AM to 8AM and is valid for 7 days.
No, the free IDD minutes can only be used to make calls to either Indonesia or Nepal.
The free IDD minutes will be forfeited after 5 days.