No, only users on Broadband Monthly 65 and Broadband Monthly 105 can subscribe to a Broadband supplementary plan.
Broadband Support
Just sign up for a Digi Mobile Broadband Postpaid supplementary line under your Postpaid Voice or Broadband account and you will receive an RM10 rebate every month on your Broadband supplementary line for the rest of your Mobile Broadband line tenure.
Upon arrival at your destination, follow these steps below to purchase a roaming pass:
Option A - Via UMB Code
Step 1: Insert your Digi Broadband SIM card into your mobile devices
Step 2: Dial *800#
Step 3: Press 3 to purchase the roaming pass
Step 4: You’ll receive a confirmation SMS to notify a successful purchase of Roaming Pass.
Option B- via MyDigi App
Step 1: Tap “Buy Add-Ons”
Step 2: Tap the “Roaming” Icon
Step 3: Select the Country and Roaming pass, and your activation date
Step 4: You’ll receive a confirmation SMS to notify you of successful Roaming Pass purchase
If you would like to continue using your mobile device, then
Step 5: Manually select the specified/applicable network operator
Step 6: Turn on Data Roaming or Cellular Data/Mobile Data on your mobile phone
If you would like to use it on the MobiFi
Step 5: Insert SIM Card into MobiFi and download Huawei Link from Google Play Store or Apple App Store on your mobile device.
Step 6: Launch the Huawei Link app and follow the settings below:
Please refer to the table below:
MobiFi Model | Rate Plan | Contract Period | Penalty Charges |
---|---|---|---|
Huawei E5577-321 (LTE) |
| 12 months | Flat fee of RM200 (administrative fee) + RM9 x Remaining months |
Huawei E5785 LTE-A |
| 12 months | Flat fee of RM300 (administration fee) + RM9 x Remaining months |
TP Link MR200 |
| 12 months | Flat fee of RM200 (administrative fee) + RM9 x Remaining months |
No, Internet Sharing cannot be done from the new Digi Broadband plan.
Yes, but only upgrades are allowed. E.g. Moving from Broadband RM60 to Broadband Monthly 105
Yes, you can update your plan to the new Broadband plans. To do so, visit Digi outlets, authorized dealers stores, or call Customer Service hotline at 0162211800.
Yes, these are the services available at the moment
Video: iflix, Viu, dimsum, Tonton, Play TV
Music: Deezer, KKbox
With RM5 VoIP Internet Top up, you will be able to use VoIP Services on the following partners (not limited to):
- Face time
- Line
- Kakao Talk
- Skype
- Facebook Messenger
- Google Hangouts
- GrooVe IP
- Viber
Yes, Digi will implement FUP for excessive usage, subject to Digi’s discretion.
No, Broadband plans are only capable of Internet access.
Broadband customers in Postpaid payment
Your bundled Internet quota is only applicable for domestic usage i.e. within Malaysia. Roaming with your Broadband plan will not utilise your bundled Internet quota - You will be charged separately as listed in the prevailing roaming rates chart. However, it is recommended that you roam with Digi Broadband on a device that enables you to manually select Digi’s preferred roaming network operator so as to enjoy Internet Roaming promotions (for Postpaid payment).
Broadband plans are open to all existing Digi subscribers and new customers. Existing Digi Postpaid customers can sign up for a new Broadband plan as a supplementary line and enjoy monthly rebates up to RM10.
You can log in to MyDigi to view your quota usage.
Your internet deduction will be based on the order below. Quota availability outside Base Quota depends on additional quota purchases or rewards:
No, VoIP calls are not allowed on Broadband plans, but we do have Internet Top Ups that allow you to make VoIP calls (More information in the Internet Top Up section).
Streaming quota only allows you to stream using the partner services below:
Video | YouTube, YouTube Gaming, YouTube Kids, Dailymotion, Netflix, iflix, Astro Go, dimsum, Unifi Play Tv, Viu, tonton, Twitch |
Music | BFM, Fly FM, Kool FM, Hot FM, Hitz FM, Era FM, Mix FM, One FM, Lite FM, Sinar FM, Melody FM, THR Raaga, My FM, THR Gegar, Apple Music, Spotify, Joox, Tidal, Raku, KKBOX, Deezer, SoundHound, Saavn, Hungama |
Please refer to the table below for monthly instalment amount and upfront payment:
Huawei E5577-321 (LTE) | Huawei E5785(LTE-A) | |||
---|---|---|---|---|
Postpaid Plan | RM45 | RM65 | RM105 | RM105 |
Monthly Device Fee | RM9 x 12months | RM9 x 12months | ||
Device Upfront Fee | RM100 | RM65 | FREE | RM150 |
Total Upfront Payment (Device upfront fee + Plan 1 month advance fee) | RM145 | RM130 | RM105 | RM255 |
No, Digi Broadband plans do not have an Internet Rollover feature.
No, upon reaching 100% quota utilization you will no longer be able to continue surfing. Please log in to MyDigi or download the MyDigi App to purchase Internet Top Ups.
No. There will be no excess charges upon exhausting your monthly quota, but you may choose to purchase Internet Top Ups to keep your Internet experience at optimal speed.
Please refer to the table below to see the supplementary plans available to you:
Type of Principal customers | Postpaid Voice customers | Broadband RM65 and Broadband RM105 customers |
---|---|---|
Supplementary plan available | Broadband Monthly RM45 Broadband Monthly RM65 Broadband Monthly RM105 | Broadband Monthly RM45 Broadband Monthly RM65 Broadband Monthly RM105 |