Support Detail | Digi - Let's Inspire

Digi Internet Freedom ( Before 2 Oct 2020) Support

What are the available Digi Internet Freedom plans?

There are three base plans to choose from Digi Internet Freedom 130, Digi Internet Freedom 190 and Digi Internet Freedom 290.

	Digi Internet Freedom 130	Digi Internet Freedom 190	Digi Internet Freedom 290
Description	Small Households/ Light Internet Users	Multiple users sharing and streaming in HD	Fast even when numerous users are online at once
Price	RM130	RM190	RM290
Quota	Unlimited

If you are a Digi Postpaid 80 and above subscriber, you will be able to enjoy the additional benefits as below.

Plan

Digi Internet Freedom 130

Digi Internet Freedom 190

Digi Internet Freedom 290

Content

6-Month Amazon Prime Video

More Postpaid Lines,

More Savings

N/A

No. of postpaid plans under one account	Eligible Discount
1	5%
2	10%
3 or more	20%

Savings apply to selected principal plans (Digi Postpaid 80 and above) commitment fees.

What is the upload and download speed for Digi Internet Freedom plans?

Below are the download and upload speeds for all plans.

Plan	Digi Internet Freedom 130	Digi Internet Freedom 190	Digi Internet Freedom 290
Download Speed	Up to 100 Mbps	Up to 500 Mbps	Up to 1Gbps
Upload Speed	Up to 50 Mbps	Up to 200 Mbps	Up to 200 Mbps

Service Experience provided is on best effort basis and is influenced by many factors, such as, but not limited to; device type, connection type (WiFi/Wired), content/server location and web browser/applications.

Does Digi Internet Freedom come with a fixed voice service?

Digi does not offer fixed voice service but we do have a range of postpaid plans, find out more at https://www.digi.com.my/shop/postpaid-plans-overview

Is there a warranty period for the router and modem?

Yes, the router has a warranty period of 12 months. However, there is no warranty provided for the modem.

How long is the contract period for Digi Internet Freedom plans?

Customer who subscribes to Digi Internet Freedom will be tied to a 24-month contract.