Raja Kombo Support

What are the unique selling points of Digi Prepaid Raja Kombo?

Digi Prepaid Raja Kombo gives you:

• A Starter Pack that is preloaded with 30 Days High-Speed Internet

• Unlimited Social & Video Internet (YT, FB, TikTok, IG, and IMO)

• Includes IDD mins

• Best IDD rates for up to 10 countries

What are the plan specifications of Digi Prepaid Raja Kombo?

Digi Prepaid Raja Kombo gives you:

• Calls: 10 sen/min to all networks (60 secs charging block)

• SMS: 10 sen / SMS to all networks

• MMS: 50 sen/msg to all networks

• Video Call: 30 sen/min to all networks (60 secs charging block)

Who is eligible to buy Digi Prepaid Raja Kombo?

New/existing customers who are non-Malaysian, of all nationalities are eligible to buy Digi Prepaid Raja Kombo.

How much does the Digi Prepaid Raja Kombo rate plan cost?

Digi Prepaid Raja Kombo SIM is free but you will need to subscribe for an internet plan during registration. The Internet plans start from as low as RM15 and comes with 0.5GB High-Speed Internet and Unlimited YouTube and 30 minutes free IDD calls to 10 countries. You may also select other offers according to your needs. There will be no preloaded credit for this pack.

What is the validity of a new Digi Prepaid Raja Kombo pack?

The Digi Prepaid Raja Kombo pack is valid for 30 days.

I am an existing Digi Prepaid subscriber; can I switch to Digi Prepaid Raja Kombo?

Yes, all Digi Prepaid subscribers can switch to Digi Prepaid Raja Kombo. To change your plan, please dial *128# from your Digi mobile. Please note that all previous internet subscriptions and free data will be reset. You can only change your plan twice in a calendar month.

I am an existing Digi Postpaid subscriber; can I switch to Digi Prepaid Raja Kombo?

Yes, you may switch from Postpaid to Prepaid and choose Raja Kombo. Please visit a Digi Store near you for any assistance.

I am from another mobile service provider; can I switch to Digi Prepaid Raja Kombo?

Yes, you can port-in from another mobile service provider. Please visit a Digi Store near you for any assistance.

Will there be any charges to switch to Digi Prepaid Raja Kombo from other Digi Prepaid / Postpaid plan?

There will be no charges when you switch from other Digi plans to Digi Prepaid Raja Kombo. However, you will need to reload and purchase internet plans to surf the Internet.

I am from another mobile service provider, are there any charges when I switch to Digi Prepaid Raja Kombo?

There will be no charges when you switch to Digi Prepaid Raja Kombo from another service provider. However, after you port-in, you will need to reload and purchase an Internet plan to access the Internet.

Will I be entitled to the Free Basic Internet if I do not purchase any Internet plans after a successful change of plan or port-in from another service provider to Digi Prepaid Raja Kombo?

Upon successful change of plan and port-in from another mobile service provider, you will be entitled to enjoy the Free Basic Internet of 1GB with 5 days validity. If you fail to purchase any Internet packs within this period, your number will fall into the barring status (R1).

If I am subscribed to Digi Prepaid Raja Kombo, can I change to other Rate Plans?

Yes, you can do a Change of Plan to Digi Prepaid NEXT, Digi Monthly Plan 28, or Digi Postpaid. You may change your plan twice in a calendar month.

I bought a Digi Prepaid Raja Kombo pack from a dealer, but the SIM doesn’t seem to work after inserting it? What should I do?

Please allow a maximum of 4 hours for the SIM to be activated. If the SIM is still not working after 4 hours, please go back to the store you purchased for assistance.

What happens if I run out of Internet?

If you have exhausted your Internet quota during the 30-day cycle, you may top up your Internet by purchasing Monthly Plan Boosters (QTU) or On-Demand Internet Pass Offers (OTP). Monthly Plan Booster (QTU) is the newest high-speed all-usage quota that follows the expiry date of your Monthly Active Plan.