Raja Kombo Support

What is Extra Internet?

Extra Internet is an Internet quota that is given for free to all eligible subscribers.

Who is eligible for the extra quota?

All Digi Mobile Prepaid customers who have met the tenure criteria and renew their 30 Days High-Speed Internet plans on time will be eligible for the extra quota.

Do I need to pay for an extra quota?

No, it is free; you do not need to pay for it.

How do I check the balance and expiry of the extra quota?

You can check the balance and expiry of the extra quota via the MyDigi app.

How do I redeem the Extra Internet?

Once you meet the criteria, you’ll receive a message in your MyDigi App’s Inbox. Go to MyDigi App > My Inbox and select the message to redeem the Extra Internet. Alternatively, you may dial *888*1#.

Can I still redeem the extra quota while my previous quota is still valid?

Yes, you will be able to redeem the extra quota. However, the quota of the earlier redemption (if there is any) will be replaced by the latest redemption.

I have not met the tenure criteria with Digi; how can I be eligible for the extra quota?

Stay on, and you will be eligible for the extra quota for your next subscription or renewal of the Internet plan after meeting the tenure requirement.