NEXT Support

Where can I buy, manage and reload my NEXT plan?

The best platform to buy, manage and reload your NEXT is through the MyDigi app.

Where can I download the MyDigi app?

You can download the MyDigi app on Google Play or from the App Store.

I have signed up for MyDigi via digi.com.my, am I eligible for the 1GB Welcome Gift?

No, the 1GB Welcome Gift is available only for sign-ups via the MyDigi app, and it is not available for the MyDigi web or UMB.

What is the redemption process for claiming the 1GB Welcome Gift?

You will need to download and register via the MyDigi app. After registration, key in the promo code “1GB” to redeem the 1GB Welcome Gift.

How do I check if my 1GB Welcome Gift is already in my Internet quota?

To check, please go to the MyDigi app > Internet (Swipe left once on usage screen) and click on ‘View Details’ to view more info.

Can I get a credit rebate when reloading?

Yes, when you reload for a minimum of RM30 via the MyDigi app, you can get a 10% credit rebate.

How do I perform a reload in the MyDigi app?

From the MyDigi homepage, just tap on ‘Reload’ and select the desired reload amount. You can now pay via a credit card, your desired banking account or e-Wallet.