You can purchase the plan via MyDigi > Add-ons or by dialing *116*1# and following the steps.
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How do I purchase Kaki Social Internet plans?
What services or applications can I use with my Kaki Social quota?
The Kaki Social quota can be used to access Facebook, Instagram and Twitter. A 500MB quota is granted daily throughout the 30-day validity period of your Kaki Social Plan.
Who can subscribe to Kaki Social Internet plans?
All Digi Mobile Prepaid customers are eligible to subscribe to Kaki Social Internet + Call plans.
How do I purchase Kaki Social Internet + Call plans?
You can purchase the plans via MyDigi > Add-ons or by dialing *116*2# and following the steps.
What services or applications can I use with my Kaki Social quota?
The Kaki Social quota can be used to access Facebook, Instagram and Twitter. A 500MB quota is granted daily throughout the 30-day validity period of your Kaki Social plan.
Who can subscribe to Kaki Social Internet plans?
All Digi Mobile Prepaid customers are eligible to subscribe to Kaki Social Internet + Call plans.
What is "Always Active"?
"Always Active" means that your main account validity will always be extended to match the subscription validity of your Kaki Social Internet + Call Plan. For example, if your account validity expires tomorrow but you subscribe to a Kaki Social Internet + Call Plan with "Always Active" feature today, your account validity will be extended by 30 days (instead of expiring tomorrow).
However, if your main account has a validity of more than 30 days at the point of subscription to a Kaki Social Internet + Call Plan, it will remain unchanged.
Which Kaki Social Internet + Call Plan comes with "Always Active" feature?
Kaki Social RM30 and RM38 Internet + Call Plans come with 'Always Active' feature.
How do I check the balance of my Kaki Social Internet + Call Plan?
Internet | MyDigi*116*5# and following the steps |
Local Calls Minutes | MyDigi*128*1*5# and following the steps |
Can I use the Internet quota from my Kaki Social Internet + Call Plan when I am roaming abroad?
No. The Internet quota from your Kaki Social Internet + Call plan is for domestic use only (i.e. within Malaysia). Mobile Internet usage while roaming abroad on other networks shall be charged as per the respective roaming operator’s rate for Internet access.
If I have zero credit balance (RM0 in my credit balance), but I still have an active Kaki Social Internet + Call plan, can I still use Internet and make calls?
When your credit balance reaches RM0, you will not be able to browse Internet nor make any calls .
What number can I call with the Local Calls Minutes?
You may make voice calls to both Digi numbers and all other networks, including fixed lines (excludes video calls, calls to special numbers, toll-free 1-300 numbers, and calls to 121 numbers) within Malaysia.
Will my Kaki Social Internet + Call plan be renewed automatically at the end of plan validity?
Yes, your plan will be renewed automatically at the end of its validity. You will receive an SMS notification two (2) days before renewal.
How do I unsubscribe to the Kaki Social Internet + Call plan?
You can go to MyDigi or by dialing *116# and following the steps to unsubscribe to the Kaki Social Internet + Call plan.
I am terminating my Kaki Social Internet + Call plan before it ends. After termination, can I continue to use the Internet & Call until the end of its validity?
Unfortunately, no, your Kaki Social Internet + Call plan will be taken off with immediate effect upon termination.
Can I still purchase the Kaki Social Internet + Call Plan if I already have an existing Internet Plan?
Yes, you can. However, your existing Internet plan will be overwritten and any remaining quota from your current Internet Plan will be forfeited.