Plans - Terms & Conditions

The full terms and conditions of the use of the selected products and/or services are as set out at http://digi.my/tnc ("General Terms"), including the Data Protection Obligations as set out at http://digi.my/dataprotection together with Digi's Privacy Statement as set out at http://digi.my/privacystatement; all of which form an integral part of full terms and conditions of the said products and/or services (collectively, the "Terms and Conditions"). The Terms and Conditions are also accessible via Digi's website at http://www.digi.com.my. All terms and reference used herein shall be the same as the General Terms unless otherwise defined.

For purposes of these terms and conditions, the following terms shall be defined as follows: 

“Subscriber(s)”Digi Telecommunications Sdn Bhd’s ("Digi") new subscribers and existing subscribers of any prepaid plans subject to the foregoing terms and conditions.

 

1. General

1.1. Internet usage refers to Subscriber's access to the Internet via Digi's GPRS, EDGE or 3G Network (whichever applicable).

1.2. Digi does not guarantee or warrant the availability of the Internet usage and the Subscriber(s) acknowledges and agrees that the Internet usage is provided on an "as is" basis.

1.3. Digi reserves the right to revise, modify and/or change these terms and conditions at any time at Digi's sole discretion without providing notice to Subscribers. Continued use of this service following any changes to these terms and conditions constitutes an acceptance to those changes (if any). Subscribers are advised to visit this page periodically to review the terms and conditions.

1.4. The existing Digi Prepaid Terms & Conditions shall apply and in the event of dispute over Mobile Internet matters, these terms and conditions shall prevail.

1.5. Digi reserves the right to terminate, suspend or block a Customer's usage of its services for any reason including but not limited to usage for the purpose of Voice Over Internet Protocol, P2P and Messaging services.

 

2. Internet Pass

2.1. The terms and conditions herein govern the use of Internet Pass.

2.2. The Fee for Internet Pass shall be deducted from the Subscriber's credit balance. However, Digi reserves the absolute right and discretion to revise the pricing of the plans for any reason whatsoever without the prior consent of the Subscribers. For avoidance of doubt, the Subscribers are not entitled to use the amount available in their FREE Talktime to off-set against their Fee.

2.3. The Validity Period is based on 24 hours cycles, and is stipulated as the time from which the Subscriber purchases the Internet Pass.

2.4. Upon the expiry of the Internet Pass, the Subscriber will be charged according to their internet plan package.

2.5. By purchasing the Internet Pass the Subscriber will enjoy Internet access at 4G LTE speed.

2.6. The Internet Pass cannot be transferred to any other mobile number.

2.7. The Internet Pass is valid for domestic Internet usage only. The Subscriber shall be charged based on the Internet access rate imposed by the respective roaming operators for Internet usage whilst roaming with Digi's roaming partners.

2.8. Digi reserves its absolute right and discretion to apply the Fair Usage Policy. Fair usage policy will be applied to all Unlimited internet quotas awarded by Digi.

 

3. Facebook passes

3.1. During the subscription, the Subscribers are only permitted to surf Facebook and the allowed sites and/or contents which are directly associated, connected and/or linked to Facebook. The said allowed sites and/or contents shall be strictly based on the advice of links provided by Facebook. Should there be any dispute on the scope and limits of the allowed sites and/or content, Digi shall solely rely on the information and advice of links provided by Facebook. To surf sites and/or contents outside of Facebook and the allowed sites and/or contents, the Subscribers will need to purchase Internet Top Up.

3.2. Facebook Pass comes with a 150MB cap to ensure good surfing experience for all customers.

 

4. WhatsApp & WeChat Passes

4.1. Unlimited WhatsApp & WeChat refers to sending and receiving messages, videos and pictures on applications such as WhatsApp and WeChat.

4.2. Unlimited WhatsApp & WeChat promotion offered here does not include voice calls made from the applications mentioned above.

4.3. Unlimited WhatsApp & WeChat pass comes with a 150MB cap to ensure a good surfing experience for all customers.