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General - Terms & Conditions

Contests & Campaigns
  1. These general terms and conditions for Digi Campaigns shall apply together with the specific terms and conditions set out in each Campaign. In the event of conflict or discrepancy between these general terms and conditions and the specific terms and conditions for a particular Campaign, the latter shall prevail.
  2. By participating in a Campaign, the Participant irrevocably agrees to be bound by the terms herein and all other relevant terms and conditions governing the use of any of Digi's mobile telecommunication services in relation to the Campaign.
  3. Unless otherwise stated, all Campaigns are organised by Digi Telecommunications Sdn. Bhd. (201283-M) (hereinafter referred to as "Digi").
  4. Digi reserves the right to cancel or amend the Campaign at any time and without notice. For the avoidance of doubt, cancellation or amendment to the Campaign by Digi shall not entitle the Participant to any claim or compensation against/from Digi for any loss or damage suffered by the Participant (regardless of the cause of action) as a direct or indirect result of the aforementioned cancellation or amendment to the Campaign. The Participant agrees not to knowingly damage or cause interruption to the Campaign and/or prevent others from entering a Campaign.
  5. The Participant warrants that the entries do not misrepresent an association or connection to some person, brand or thing that it does not actually have, and is not defamatory, libelous, vulgar, obscene, derogatory, pornographic, objectionable with respect to race, religion, creed, national origin, gender or sexual preference, or is otherwise inappropriate or unfit for publication.
  6. Where the entry submitted by the Participant contains third party intellectual property rights, the Participant shall ensure that the Participant has obtained the relevant license or ownership for the same from the relevant intellectual property rights owner and the Participant shall ensure that the entries do not otherwise infringe any third party's intellectual property rights. Digi shall not in any way be liable for any such infringement and the Participant shall indemnify and keep Digi and its associated companies, directors, employees, and/or agents harmless from such claims.
  7. Digi and its associated companies, directors, employees and/or agents shall not be liable for any error, omission, interruption, deletion, defect, delay in operation or transmission, communication failure, theft, destruction, alteration of or unauthorized access to Campaign entries, or Campaign entries lost, damaged or delayed as a result of server functions, telecommunication malfunction, technical issues, virus, bugs or other causes beyond Digi's control.
  8. All claims for prizes must be made in the manner stipulated in the specific Campaign terms and conditions. Digi reserves the right to cancel/withdraw/amend prizes at any time and for any reason whatsoever.
  9. All prizes are non-transferable and are not exchangeable for cash.
  10. Digi's decision in relation to the prize winner shall be final and binding.
  11. In the event of any dispute regarding a Campaign, the rules governing the Campaign, conduct, results, prizes and all other matters relating to a Campaign, Digi's decision shall be final and binding on the Campaign's Participants and no correspondence or discussion shall be entertained.
  12. The prize winner agrees that he/she will bear any applicable taxes, insurance and other expenses that may be applicable in relation to the prize, except where otherwise stated in the terms and conditions for a specific Campaign.
  13. Digi shall not be liable for any loss or damage (including without limitation loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with a Campaign, even if Digi has been advised of the possibility of such damages in advance, and all such damages are expressly excluded.
  14. By participating in a Campaign, the Participant (and the Participant's parent/legal guardian, where the Participant is minor)irrevocably agrees to release and hold harmless Digi, and its associate companies, directors, employees, advisors and/or agents from any and all losses, damages, rights, claims and actions of any kind in connection with the Campaign and/or resulting from acceptance, possession, use or misuse of any prize, or travel to or from any prize-related activity, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.
  15. Digi shall not be responsible for incidents of virus attacks and/or any other malicious software infection to a Participant's mobile phone or device arising as a result of participating in a Campaign.
  16. Digi does not warrant that a Campaign shall be uninterrupted and/or error free. By participating in the Campaign, the Participant hereby acknowledges and irrevocably agrees that Digi shall not in any manner be liable for any interruption and/or error relating to or arising from the Campaign.
  17. "Digi" and any of its trademarks, servicemarks, symbols, and captions are trademarks of Digi and/or its associated companies. Where relevant, third parties' product and service names profiled in a Campaign are trademarks and service marks of their respective companies. Nothing contained herein or in the Campaign shall be construed as conferring a license of Digi's or the said third parties' intellectual property rights to the Participant or any other party.
  18. Where relevant, a Campaign may make reference to a third party's product and/or service. Nothing shall be construed as Digi endorsing the use of any third parties' product or service by the Participant and the use thereof shall be at the Participant's own risk and Digi shall not be liable for the same.
  19. The Participant hereby irrevocably agrees and gives consent to Digi to use the information or publish any related matter connected to the entries including and not limited to the Participant's name, and photographs for current and future advertising and promotional purposes, without additional consideration and limitation in time or territory and in any media. Where a Participant's entry(ies) for a Campaign contains data belonging to a third party, the Participant shall obtain consent of the third party prior to submission of entry(ies). Unless otherwise stated, all entries of the Campaign shall become the property of Digi.
  20. These general terms and conditions for Digi Campaigns and the specific terms and conditions set out in each Campaign shall be governed by Malaysian law and be subject to the exclusive jurisdiction of the courts of Malaysia.