1.This Digi x Maybank Internet Reload Contest (“Promotion”) is organised by Digi Telecommunications Sdn. Bhd. (Company No. 201283-M) (“Digi”) and Malayan Banking Berhad (MYX:1155) (“Maybank”) (collectively referred to as “Organisers”) is governed by these terms and conditions and any subsequent accompanying promotion details (if any) as provided by Digi and all applicable terms and conditions including but not limited to Digi’s Privacy Statement, Data Protection Statement and Data Protection Obligations found on Digi’s website at www.digi.com.my (collectively referred to as the “Terms”). Each Eligible Participant (as defined below) agrees that he/she has read and understood the Terms and by his or her participation in the Promotion, each Eligible Participant agrees to be bound by the Terms.
2.Promotion Period
2.1.This Promotion commences at 12:01 a.m. (Malaysian time) on 1st November 2019 and runs until 11:59 p.m. (Malaysian time) on 31st December 2019 (“Promotion Period”). Entries received after the Promotion Period will automatically be disqualified. Digi has the sole and absolute discretion to extend and/or vary the Promotion Period without prior notification.
3.Eligibility
3.1.Anyone residing in Malaysia is eligible to participate in this Promotion except the following:-
3.1.1.Digi Prepaid Broadband eg Digi Home Broadband & DG Prepaid Smart Plan v1 are not eligible to enjoy the Promo,
3.1.2.Digi Postpaid Subscribers
3.1.3.Permanent, contract and temporary employees of Digi and their Immediate Family Members; and
3.1.4.Employees of Digi’s partners, advertising, promotion agencies and any other persons involved in organizing, promoting and/or conducting this Promotion together with their Immediate Family Members.
(collectively the “Eligible Participants”)
Immediate Family Members shall mean any of the following: spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
3.2. Each Eligible Participant agrees that he/she has read and understood the Terms of this Promotion and by his or her participation in this Promotion:-
3.2.1.Agrees to be bound by the Terms; and
3.2.2.if the Eligible Participant is below 18 (eighteen) years of age, also confirms that he/she has obtained prior consent from his or her respective parents or legal guardian to participate in this Promotion. In the event the Eligible Participant fails to provide Digi with the said parental / guardian consent upon request by Digi, such individual shall be subject to Clause 3.4 below.
3.3.All personal details submitted must be accurate and complete and are subject to proof upon request by Digi.
3.4.Digi reserves the right, at any time, to verify the validity of entries and entrants and to disqualify any entry not submitted in accordance with the Terms or which tampers with the entry process. Incomplete, indecipherable, illegible, incorrect or fraudulent entries or any entry which violates the Terms will automatically be disqualified.
4.Promotion Mechanics
4.1.In order to participate in this Promotion, the Eligible Participants need to carry out the following steps and/or activations:-
4.1.1.To purchase & perform an internet reload for the amount of either one-time password (OTP) Reload of RM15.00, RM28 or RM35 and/or Prepaid Reload of RM30, RM50 or RM100 (collectively known as “Reload Amount”) in one (1) transaction from Maybank2u (web & Maybank app) and Maybank ATM in Malaysia during the Promotion Period, the eligible participant will be entitled for the following (“Entries”):
| Reload Amount | Entries |
|---|---|
| OTP RM15 | 1 |
| OTP RM28 | 2 |
| OTP RM35 | 3 |
| Prepaid Reload RM30 | 1 |
| Prepaid Reload RM50 | 2 |
| Prepaid Reload RM100 | 3 |
4.1.2.The entries will be accumulated for 30 days to select the winner every month during the campaign period
4.1.3.The entries from the previous month will not be carried forward to the next month. The period for entries accumulation and winner selection is outlined as follow:
| Entries Accumulation Period | Winner Selection for the Month of |
|---|---|
| 1st November – 30th November 2019 | November 2019 |
| 1st December 2019 – 31st December 2019 | 1st December 2019 – 31st December 2019 |
5.Winning Criteria
5.1.1 (one) winner will be selected for the month of November 2019 and December 2019 during the campaign period
5.2.The Potential winner is selected based on the eligible participants with the most entries
5.3.Eligible Participants can only win a single prize for the entire contest period
5.4.The contest winners will be notified based on the following:-
5.4.1.The Potential Winners of each month will be contacted within 14 days of the month the transaction that led to a winning entry was made ("Call Period") and must be contactable on his or her Mobile number captured on organizer’s record during opt in. The Contest Winner will be required to answer one (1) question with the correct answer either through call. The prize will be couriered over to an address provided by the Contest Winners during the call notification. Organizer will courier over the prize within one (1) month period of the call notification.
5.4.2.The organizer must be able to contact the Potential Winners within two (2) voice calls during the Call Period, failing which the organizer reserves the right to select another Potential Winner. The non-contactable Potential Winner shall be disqualified automatically as Potential Winner and shall have no claims whatsoever against Digi on such disqualification.
5.4.3.The Potential Winners who are successfully contacted by the organizer and who successfully answer one (1) question posed by the organizer correctly will be announced as contest winners ("Contest Winners"). The organizer’s selection of winners is final and no requests from Eligible Participants will be entertained.
5.4.4.The Contest Winners shall redeem the prize within the redemption period stated in the notification, failing which the prize shall be forfeited automatically and without prior notice. Contest Winners are not entitled to any payment or compensation from the organizer should the prizes be forfeited for any reason. By participating in this Promotion, each Eligible Participant agrees and consents to such details including without limitation personal data/information being collected, processed and used by Digi and/or the Organisers for:-
6.Prize
6.1.The Prizes of this Contest are as follows ("Prizes"):-
2 (units) units of Samsung S10+ will be given away. It will be given on a monthly basis.
November : 1 (one) unit of Samsung S10+
December : 1 (one) unit of Samsung S10+
6.2.The Prizes are not transferable and / or exchangeable and not for resale. No cash alternatives will be offered. Digi reserves the right to replace any of the aforementioned Prizes with another prize of the same value without prior notice.
6.3.6.3 The Contest Winners may be governed by a separate set of terms and conditions imposed by the provider of the Prizes or Digi’s partner that are offering the Prizes. Where such terms are applicable, the Contest Winners will be notified.
6.4.6.4 Each Contest Winner shall be entitled to win one (1) Prize only.
7.By participating in this Promotion, each Eligible Participant agrees and consents to such details including without limitation personal data/information being collected, processed and used by Digi and/or the Organisers for:-
(a)the purposes of the Promotion;
(b)marketing and promotional activities conducted in such manner as Digi and/or the Organisers see fit worldwide in any media including without limitation the Internet, without further express consent from, and payment or consideration to the relevant participant. Marketing and promotion activities includes without limitation the use and/or publication of any details provided in and/or in connection to the entries, interviews material as well responses and related photographs. In this regard, each Eligible Participant agrees to co-operate and participate without further express consent and/or payment or consideration, in all reasonable advertising and publicity activities of Digi and/or the Organiser relating to the Promotion; and
(c)other promotional, marketing and publicity notification/information including future promotional, marketing and publicity notification/information from Digi and/or the Organiser from time to time.
8.In addition, where any of the data/information especially personal data relating to any of the Eligible Participants and/or third parties (where applicable) are submitted to Digi and/or the Organisers in connection to this Promotion, each Eligible Participant and/or third party:-
(a)warrants that he/she is in possession of all necessary consents and shall continue to maintain such consents as may be required for Digi’s and/or the Organisers’ usage and processing of such data/information; and
(b)agrees that it shall be the Eligible Participant’s or the third party’s responsibility to advise Digi and/or the Organisers in writing should there be any relevant change in the data/information provided to Digi and/or the Organisers which requires action on the part of Digi and/or the Organisers.
9.Each Eligible Participant agrees:-
(a)to release and hold harmless the Organisers and / or the Specified Persons against any and/or all losses, damages, rights, claims and actions of any kind in connection with the Promotion (including resulting from acceptance, possession, use or misuse of any prizes, or travel to or from any prize-related activity and claims based defamation, or invasion of privacy);
(b)that the Organisers and / or the Specified Parties make no warranties, express or implied, in fact or in law, relative to the use or enjoyment of any of the prizes, including, without limitation to, their quality, merchantability or fitness for a particular purpose.
(c)that the Organizers and /or the Specified Persons shall not be liable for any losses, damages, rights, claims and actions of any kind (including without limitation loss of damage to property or any personal injury or loss of life, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with the Promotion, and/or the prizes, even if the Organiser has been advised of the possibility of such damages in advance; whether or not due to and /or arising from:-
(i)telephone, electronic, hardware or software program, network, Internet, server or computer malfunctions, failures, interruptions, miscommunications or difficulties of any kind, whether human, mechanical or electrical, including, without limitation to, the incorrect or inaccurate capture of entry information online;
(ii)late, lost, delayed, misdirected, incomplete, illegible or unintelligible e-mails;
(iii)virus attacks and/or any other malicious software infection to the subscribers’ mobile phones arising from the downloading of these contents, any failed, incomplete, lost, garbled, jumbled, interrupted, unavailable or delayed electronic transmissions;
(iv)any condition caused by events beyond the control of the Organiser including those due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, drought, storm or any event beyond the reasonable control of Organiser ;
(v)any printing or typographical errors in any materials associated with the Promotion; and
(vi)any claims by third party for infringement of intellectual property rights.
Specified Persons means : Digi, and its employees, officers, directors, shareholders, parent companies, affiliates, subsidiaries, licensees; agents, representatives and contractors including contract advertising, promotion, and fulfilment agencies, and legal advisors and / or joint – organizer.
10.The Organisers:
(a)reserve the right, at any time, to verify the validity and/or reject any entries at its sole and absolute discretion without having to assign any reasons whatsoever. Incomplete, indecipherable, illegible or incorrect, fraudulent, unlawful or deceitful entries or any entry which violates the Terms, will automatically be disqualified;
(b)reserve the right, at any time, to vary, delete or add to any of the mechanics, the Promotion or the Terms, and alter, cancel, terminate or suspend the Promotion and/or any part thereof without any prior notice;
(c)for the avoidance of doubt, cancellation, termination or suspension by Digi of any entry or the Promotion shall not entitle the Eligible Participant to any claim or compensation against Digi for any and all loss or damage suffered or incurred by the Eligible Participant as a direct or indirect result of the act of cancellation, termination or suspension.
(d)shall not be responsible or liable for any claims of loss or damage to property or any personal injury or loss of life resulting from or in connection with this Promotion;
(e)shall not be liable for any loss or damage (including without limitation loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with the Promotion, even if Digi has been advised of the possibility of such damages in advance, and all such damages are expressly excluded;
(f)shall not be liable for any default due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, drought, storm or any event beyond the reasonable control of Digi.
11.To the fullest extent permitted by law, Digi and its respective parent companies, subsidiaries, affiliates, licensees, directors, officers, employees, agents, independent contractors and advertising/promotion agencies hereby expressly excludes and disclaims any representations, warranties, or endorsements, express or implied, written or oral, including but not limited to, any warranty of quality, merchantability or fitness for a particular purpose of enjoyment of the product/item of this Promotion.
12.By participating in this Promotion, each Eligible Participant agrees and irrevocably and unconditionally undertakes to fully absolve Digi of all liabilities and agrees to indemnify Digi (on full indemnity basis) and hold Digi harmless against any claim by any third party and against any loss, damage, cost or expense (including solicitors' fees and cost) that Digi may suffer or incur as a result of or in connection with the Promotion.
13.A failure by Digi to enforce any of these Terms in any instance(s) will not give rise to any claim by any person.
14.By participating in the Promotion, each Eligible Participant agrees to be bound by these Terms and Digi’s decision is final and binding and no correspondences shall be entertained.
15.The Terms, which are available on http://digi.my/maybank shall be governed and construed by the Laws of Malaysia and the parties shall submit to the exclusive jurisdiction of the Courts of Malaysia.
16.All other terms and conditions governing the use of any of Digi's mobile telecommunication services shall apply herein mutatis mutandis.
Maybank General Terms & Conditions
(a)Maybank shall not be held responsible or liable in any manner whatsoever including but not limited to technical failures of any kind whatsoever, intervention, interruptions, and/or electronic or human error in the administration and/or processing of the transaction and/or prizes for the Contest.
(b)The selection of Eligible Participants and winners will be made by Maybank. All matters relating to the Contest, including the determination of Eligible Participants and winners, is final, binding and conclusive. No correspondence, protests or appeals will be entertained.
(c)Maybank reserves the right to amend the Terms And Conditions, shorten or extend the Contest Period, cancel, suspend, or terminate the Contest or any part thereof within twenty one (21) days from the date the Contest commences with notice. Such notice shall be published by Maybank via the Maybank website (www.maybank.com.my) and/or through any other mode of communication as determined at the absolute discretion of Maybank.
(d)For the avoidance of doubt, the amendment, shortening, cancellation, suspension, or termination of the Contest by Maybank shall not entitle the Eligible Participants or any other persons whatsoever to make any claim or compensation against Maybank for any losses or damages suffered or incurred as a direct or indirect result of such amendment, shortening, cancellation, suspension, or termination.
(e)Maybank shall not be liable for any losses, damages, or costs incurred or suffered by any Eligible Participants as a result of the Eligible Participants participating in the Contest. Furthermore, Maybank shall not be liable for any default of its obligations under the Contest due to any force majeure event which includes but is not limited to Act of God, war, riot, lockout, industrial action, fire, flood, drought, storm, or any other event beyond the reasonable control of Maybank.
(f)The Terms And Conditions shall be governed by the laws of Malaysia and all relevant parties shall hereby submit to the exclusive jurisdiction of the courts of Malaysia.
(g)Maybank is entitled, based on its assessment, to, disqualify or reject any Eligible Participant who does not comply with the Terms And Conditions and/or are found or suspected to be tampering with the Contest and/or its process or the operations of the Contest. Tampering shall include but not limited to fraudulent activities involving any act of deceit and/or deception and/or cheating with regards to the Contest.
(h)By participating in the Contest, Eligible Participants agree and consent to allow his/ her personal data being collected, processed and used by Maybank in accordance with the Maybank Privacy Notice, which may be viewed on www.maybank2u.com.my (“Maybank’s Privacy Notice”).Eligible Participants also agree and consent to such details including without limitation personal data or information being processed and used by Maybank:
(i)for the purposes of the Contest;
(ii)marketing and promotional activities conducted in any such manner as Maybank deems fit in any media, including but not limited to any form of advertising or publicity media and materials such as audio and/or visual recordings published through newspapers, television networks, radio stations or online and digital media and on the Internet, without further express consent from the Eligible Participant. Marketing and promotion activities include without limitation to the use and/or publication of any details provided in and/or in connection to the entries, interviews material as well responses and related photographs. In this regard, each Eligible Participant agrees to co-operate and participate without further express consent and/or payment or consideration, in all reasonable advertising and publicity activities of Maybank in relation to the Contest.
(i)For information, enquiries, feedback, and/or complaints related to the Contest, please contact Maybank's Customer Care hotline at 1 300 88 6688 or +603 7844 3696. Alternatively for feedback and/or complaints, the Eligible Participants may e-mail Maybank via the feedback form on the Maybank website www.Maybank.com.my