1.The terms and conditions herein govern the use of Promo Monthly 250MB.
2.For the purposes herein, the following definitions shall be applicable:
| Term | Definition |
|---|---|
| Expiry Date | Means the last day of the Subscription Period. |
| Renewal Date | Means the date of renewal of the subscription for the Subscribers. |
| Subscriber(s) | Means customers who subscribe to Promo Monthly 250MB. |
| Subscription Date | Means the date of which the Subscriber subscribed to Promo Monthly 250MB. |
| Subscription Fee | Means the charges for the Promo Monthly 250MB of which Digi reserves the right to revise from time to time. |
| Subscription Period | Means the validity of the subscription once subscribed or renewed thereafter. |
| Subscription Renewal | Means the renewal of the Subscriber's current subscription. |
| Termination Date | Means the date of which the Subscriber terminates their subscription to Promo Monthly 250MB. |
3.Promo Monthly 250MB is a monthly recurring subscription plan for internet access on mobile phones for selected Digi Prepaid™ mobile device bundle programmes from time to time only (except for Prepaid Internet and Prepaid Smartplan subscribers).
4.Digi does not guarantee the merchantability of the devices sold and is not in any way liable or responsible to the Subscribers for any issues related to the devices sold and the Subscribers are subject to a separate terms and conditions imposed by the device manufacturer. It is the Subscribers’ sole responsibility to liaise or deal with the specific device manufacturer for any defect on the devices sold. No refund for any devices returned will be entertained by Digi.
5.The Subscription Fee for Promo Monthly 250MB is Free for the first 12 months. Subscription charges will apply from the 13th months onwards and shall be deducted from the Subscribers' credit balance. However, Digi reserves the absolute right and discretion to revise the pricing of Promo Monthly 250MB for any reason whatsoever without the prior consent of the Subscribers. For avoidance of doubt, the Subscribers are not entitled to use the amount available in their FREE Talktime to off-set against their Subscription Fee.
6.The Subscription Period is 30 days and is stipulated as the time from which the Subscriber subscribes to Promo Monthly 250MB OR have his/her subscription renewed until the earlier of the end of the day that is 11.59pm OR when the next renewal takes place. For the avoidance of doubt, renewal of Promo Monthly 250MB is scheduled at 12am . Nonetheless, due to common systems behaviour where processing (in this case Subscription Renewal) is sequential in nature, renewal for all Subscribers shall be in queue OR immediately after 12am if there is usage triggered by the Subscriber.
7.By subscribing to Promo Monthly 250MB, the Subscribers are entitled to a usage of 250MB during the Subscription Period as stipulated in Digi's existing Fair Usage Policy. Upon exceeding the fair usage quota of 250MB, the Subscribers shall be blocked from any further internet usage. The Subscriber need to purchase Internet Top Up to continue accessing internet.Digi reserves its absolute right and discretion to apply the Fair Usage Policy if the Subscriber is suspected to have had abused the Internet usage in whatsoever way including exceeding the fair usage limit 250MB.
8.The Subscription cannot be transferred to any other mobile number. In the event Subscribers terminates Promo Monthly 250MB prior to the end of the Free first 12 months promotion, Subscribers will no longer be reoffered Free subscription of Promo Monthly 250MB in the event the Subscribers wish to subscribe to an internet package with Digi and such Subscribers will be charged at the prevailing rate depending on the relevant internet package the Subscribers subscribe to.
9.The Subscription is valid for domestic Internet usage only. The Subscriber shall be charged based on the Internet access rate imposed by the respective roaming operators for Internet usage whilst roaming with Digi's roaming partners.
10.The Subscribers' Subscriptions shall be automatically renewed every 30 days. Digi will send an SMS notification upon successful renewal. However, Digi does not guarantee the timeliness of the subscription renewal and shall not bear responsibility for any damages incurred directly or indirectly due to a delayed or failed renewal within the stipulated renewal window as stated in this clause.
11.If the renewal fails for any reason whatsoever, Digi will send a SMS notification to the Subscribers to inform the Subscribers of the failure. Failure of renewal may be due to inter alia either insufficient credit in the Subscribers' main credit balance OR the Subscriber is currently in R1 status due to validity. However, Digi shall not bear responsibility for any damages incurred directly or indirectly due to or consequences of failure to send out the SMS notification within the stipulated renewal window as stated in this clause. Any internet usage in the event of failed renewal will be charged at pay as you use at a maximum RM8/day.
12.In the event of a failed renewal due to insufficient credit or suspended status due to validity, Digi shall renew such subscription once the Subscriber has made the necessary top up or reload.
13.Promo Monthly 250MB is an auto-renewed subscription. THE SUBSCRIBERS MUST TERMINATE THEIR SUBSCRIPTION IF THEY WISH TO DISCONTINUE THEIR SUBSCRIPTION.
14.In the event of early termination prior to the Expiry Date, the Subscribers' Mobile Internet plan shall immediately revert back to the default Pay-As-You-Use charging rate. In addition, the Subscribers shall not be refunded in any manner on the unused hours prior to the Expiry Date, even if the Subscriber subscribes again thereafter (no pro-rate of the Subscription Fee).
15.If the Subscribers did not exceed the fair usage quota of 250MB within their Subscription Period, the Subscribers are not allowed to carry forward the unused quota to the subsequent Subscription Period.
16.Digi shall not be responsible in any way in the event that the Subscriber's subscription is activated by a 3rd party without their consent. Digi shall not refund nor compensate the Subscriber in any manner whatsoever in such situations.
17.This service is provided on an “as is” basis and Digi does not guarantee or warrant that there shall be no problem, defect or is error free in the Internet access or usage provided by this subscription. Digi shall not be responsible in any way whatsoever for the loss incurred directly or indirectly for such failure or any problems associated to the network in any way whatsoever. Promo Monthly 250MB is optimised for Internet browsing on the mobile phone and it is not intended for peer-to-peer or file sharing applications. Digi reserves its absolute right and discretion to apply the Fair Usage Policy if the Subscriber is suspected to have had abused the Internet usage in whatsoever way including exceeding the fair usage limit of 250MB.
18.If the Subscribers have free Kilobytes (KBs) in their Freebie account, the Subscribers' free KBs shall not be utilized until the Subscribers terminate their Subscription to Promo Monthly 250MB.
19.By subscribing to Promo Monthly 250MB, the Subscribers acknowledge that they understand the terms & conditions herein and agree to abide by it.