Digi PhoneFreedom 365 is a new device programme that offers you an easier way in to enjoy the latest flagship phones. It is a device programme that comes with a (A) Digi Postpaid™ Rate Plan (“Mobile Service Plan”) and (B) a 24-month Device Instalment plan.

Compared to conventional device programmes, purchasing the Samsung Note20 5G or Note20 Ultra 5G with Digi PhoneFreedom 365 offers you the following:

• No upfront payment - Walk away with a brand-new phone without paying a deposit.
• No interest charged - A monthly instalment scheme allows you to pay off your phone in 24 months, interest-free.
• No upgrade fee - Exchange your old phone for a new one with no upgrade fee from month 20 - 24

*Device advance payment may be applicable to a customer, subject to an eligibility check.

You won’t be paying more than the Retail Recommended Price (RRP) price. In fact, you will enjoy greater value and flexibility with Digi PhoneFreedom 365 compared to buying the device conventionally. Digi PhoneFreedom 365 provides an instalment facility, saving you from a large outright payment.

RM0 Upfront is available to eligible customers based on a set of criteria, which includes a combination of tenure, payment history, and usage among others (customer eligibility is updated periodically).

Device advance payment is only applicable to those who are not eligible for the RM0 Upfront with Digi PhoneFreedom 365. The device advance payment will be credited back to your bill over the next 12/24 months, which allows you to enjoy lower monthly fees.

This pre-order is open to existing Digi Postpaid customers, new line sign-ups, Prepaid to Postpaid conversion and switch to Digi from other operators. However, you will not be able to Sensitivity: Internalpre-order if you’re not a Digi Principal line or if your phone number does not match with any in our records. Please contact Digi Helpline at 016-2211800 for further assistance.

Yes, you can. However, your existing Principal line needs to change to Digi Postpaid 120 DS or higher. Please note that all your supplementary mobile line(s) will also be upgraded to the corresponding all-new Digi Postpaid family plan at RM38 per line, monthly.

Digi PhoneFreedom 365 promotion on this website is bundled with various Digi Postpaid plans with the following quota:

Yes, purchases of Samsung Note20 5G or Note20 Ultra 5G with Digi PhoneFreedom 365 are entitled to free Digi Shield coverage on Digi Postpaid 160 and 190. Free Digi Shield Coverage for Digi Postpaid 160 is a limited time offer.

You can expect the delivery on XX Aug 2020 onwards. You can also track your order status by logging in to your MyDigi account on Digi’s website. If you’re not a Digi subscriber yet, you can still create an account by using your email and log in to track your orders!

You have to fulfil the 24 monthly device payments as accorded in the contract.

Yes, you are entitled for a free upgrade between months 20-24 with the requirement that your phone needs to be in good working condition to exchange your old phone for a new phone.

If you cancel or terminate your line with Digi or the device is lost/stolen before completing the minimum 24-month instalment period, you will need to pay a Penalty Fee, which is the remaining device balance equivalent to [(RRP – Advance Payment)/24) x remaining months + admin fee]. Once you have paid the Penalty fee, you may then sign up for a new device with Digi PhoneFreedom 365.

Digi reserves the right to activate the device blocking feature for non-payment of the monthly fees. For more info, refer http://digi.my/pcbs

You may continue to subscribe to your current Digi Postpaid™ Rate Plan once you have completed the 24 monthly payments for the Device Payment Monthly Price.