ETHICS AND COMPLIANCE

Corporate compliance is Digi’s strategic priority and forms an essential element of good governance. To maintain our high standards in keeping abreast to the changes in local laws and regulations, we are committed to embed principles of effective compliance management in the day-to-day running of the business - integrating sustainable best practices that would drive responsibly informed decisions and resulting in improved business performance. We employ a proactive approach in addressing compliance across the board, encompassing our people, processes, data and the systems that is supportive of the current economic, regulatory, social and environmental expectations set forth by our stakeholders. The same level of commitment is expected off our business partners and suppliers, to ensure we can pride ourselves as brand that customers can trust as we see the tremendous business value and logical sense of doing it.

Governance

Ethics and compliance incidents are monitored by Digi’s Compliance and Labour Law department and the Internal Audit department. The Internal Audit department is responsible for all reports received through an independent integrity hotline for Digizens, suppliers and other stakeholders to speak up on any non-compliance incidents. The team works closely with the Compliance and Labour Law department to manage incidents related to compliance, minor misconduct and grievances through investigations, taking appropriate action, including legal action if required. Both the Internal Audit department and the Compliance and Labour Law department provides updates to Digi Management Team and the Board on a periodic basis. The Audit and Risk Committee has responsibility over the reported incidents, to review the related policy and manual in addressing such reports, and to ensure investigations are conducted objectively and independently.