DIVERSITY AND INCLUSION, AND
TALENT DEVELOPMENT

Digi believes in creating a sustainable workforce, supported by an agile human capital strategy and talent value proposition, to meet the needs of the ever-changing workforce. Our employer brand promise ‘Freedom to Inspire the Next’ is to give employees the freedom to always explore, supported by a collaborative culture and working environment. This belief guides us in embracing a culture of challenging the norm, allowing employees to unlock their full potential. We believe this is central to deliver on Digi’s brand promise of connecting our customers to what matters most. As customer behaviour and expectations change, so do the competencies required to serve them.

Governance

Digi’s Human Resource (HR) division and Compliance and Labour Law department is responsible for ensuring adherence to policy requirements, goals and targets of People related matters in Digi. Led by the Chief Human Resource Officer, the HR function is further broken down to Employee Experience, Learning & Development, Employee Benefits, Talent Recruitment and Diversity & Inclusion, led by line managers who oversees the respective portfolios.

Key Initiatives

Faster Access to Critical Competencies

Building towards an “Expert Workforce” and Stepping up efforts to ‘Win on Talent’

We have embraced a culture of continuous learning and encourage our employees to upskill and relearn new skills to keep up with the demands of the transforming technological landscape in the wake of the fourth industrial revolution

Promoting Collaborative Employee Experience

Making collaboration easy for all Digizens, alongside additional leadership-based programmes

100% adoption of Office 365 for employees as effective collaboration tool for remote working conditions
290 employees participated in the Strategy Execution Programme and registered >75% completion rate
175 employees embarked on expert journeys, covering 13 critical competencies
100% employees completion registered for What’s Your Next Sessions to internalise on Digi’s Strategies and ambition

Developing organisation culture –‘Innovation 360’ and ‘Customer Obsession’

Enhancing agile mindset among our employees through leadership engagements via organisational and divisional townhalls, supported by continuous learning on-the-job and learning platforms
Digital Day - A full day virtual event for employees focusing on latest trends in the technological sphere via masterclasses conducted by industry experts
Customer Obsessed Day - Engaging with more than 3,000 customers via video calls to show customer appreciation while gathering feedback for continuous improvements

Towards an Agile and Lean Organisation

Since 2018, Digi has embarked on embracing the agile mindset and culture within the organisation. This transformative approach encompassing shifts in organisation structures and improvements to processes while maintaining strong governance, has enabled us to be quicker in going to market and addressing customer needs.

Employer Brand & Talent Attraction

We inducted the fifth season of Digi CXO Apprentice programme. For the first time, the shortlisting and recruitment were done fully online. Eight young talents have been selected to be working directly under the guidance of Digi’s Management Team.

Diverse and Inclusive Workforce

We believe in having a diverse and inclusive workforce at all levels of the organisation to maximise the power of all differences.

Employee Wellness and Engagement Channels

We have in place the Labour and Employee representation through our Best on People Council (BOPC) and Digi Employees Union (DGEU). Both councils are formed via democratic process by election of representatives across Digi
A Pulse survey was conducted during the Movement Control Order (MCO) to better understand employees’ needs and wellbeing

Highest standards for Occupational Health and Safety
- Drive health, wellbeing, and safety activities to integrate HSE as a core aspect of Digi’s culture
- Recorded Zero Lost Time Injury frequency (LTIF) score for Year 2020
Workplace Wellness Programme - 152 Digizens participated in the Digi Wellness Challenge

Performance

First Malaysian corporate in global indices for exemplary gender equality and inclusion standards
With 100% disclosure score, above global and country average
Global Diversity and Inclusion Index 2020

Ranked 37 amongst 100 global players

The first Malaysian company in the Top50
Achieved total online learning hours of 86,420, averaging at 59.8 hours per employee. 85% employees are super learners (Completed > 40 hours)
2020 Employee Effectiveness Survey (EES) score – The Effectiveness Index increased by 6% from 2019 to 71%, surpassing the 57% average score* for companies within the Southeast Asian region. The Effectiveness Index represents the achievement of both the engagement and enablement scores and is the primary measure of EES. *Benchmarked by Korn Ferry
Balanced gender ratio at 50:50 (Female : Male)
% of women in leadership positions* - 47%
*This accounts for CXO -1 and CXO -2 managerial positions

DIVERSITY AND INCLUSION, AND
TALENT DEVELOPMENT

Governance

Key Initiatives

Performance

Global Diversity and Inclusion Index 2020

Promoting a culture of continuous learning

GROWTH

EFFICIENCY AND SIMPLICATION

WINNING TEAM

RESPONSIBLE BUSINESS

DIVERSITY AND INCLUSION, ANDTALENT DEVELOPMENT

Governance

Key Initiatives

Performance

Global Diversity and Inclusion Index 2020

Promoting a culture of continuous learning

GROWTH

EFFICIENCY AND SIMPLICATION

WINNING TEAM

RESPONSIBLE BUSINESS

DIVERSITY AND INCLUSION, AND
TALENT DEVELOPMENT