Video tutorial

How to pay your bills via MyDigi

To sign up for auto-pay, you can register via MyDigi or walk-in to any of the Digi Stores located nationwide with your NRIC/Passport and your credit card for the service.

By registering, you will be authorising Digi to automatically debit the bill amount from your credit card account. Your credit card will be charged only on the 5th day after your monthly bill is generated so that customers can clarify any charges imposed prior to being auto-billed.

Effective 1 May 2017, you can opt to pay via online banking, using Maybank2U or JomPAY only. Both options take less than 2 hours to process the payment before it can be reflected in the Digi mobile account.

JomPAY is Malaysia’s national bill payment scheme established and operated by Payments Network Malaysia Sdn Bhd (PayNet) with Bank Negara Malaysia’s support. It is linked to 40 banks in Malaysia, enabling consumers to pay bills anytime, anywhere.

The payment processing timeline for JomPAY users to settle their Digi bill is within 2 hours of the transaction time. All you need to do is key in the Biller Code for Digi (1016), your Digi account number and the amount to be paid once you have chosen your preferred Current, Savings or Credit Card account to make the payment.

Digi Kiosks are located at all Digi Stores nationwide and are operational during store opening hours. It’s a fast and convenient way to pay your bill without needing to queue at the Digi Store. You can make payments via cash, credit card or cheque.

Other services offered at the kiosks include SIM card replacement and checking account balance.

You can opt to pay at the ATM of participating banks that support JomPAY to transfer money from your bank account to pay your Digi bill.

When paying your Digi bill via Post Malaysia at the post office, please remember to bring a copy of your bill for the staff to process.

It will take 2 working days before the successful payment will be reflected in your Digi account.

You can walk in to any of the 2,000 Digi dealer outlets nationwide to pay your postpaid bill via Flexi E-load.

Just bring a copy of the Digi bill as a reference for the dealers to key in the account number.

With this cashless option, you can use your Boost balance to pay your Digi bill effective 24th March 2020. Processing time is almost real time for your payment to be reflected in your Digi mobile account.