18 February 2022

Associate Principal - Retail Planning

Sales & Customer Services
Full Time
Malaysia, Shah Alam

Responsible for developing and leading the execution of Retail strategies with cross function stakeholders, driving productivity while optimizing resources,  develop and maintain Retail P&L with the objective of making Digi Retail the most efficient and effective way in acquiring and delivering world class experience.

The role focuses on the overall strategy of the Retail Business Unit with a strong attention to detail. 

You are :  

  • High energy, comfortable performing multi-faceted projects in conjunction with day-to-day activities
  • Able to communicate effectively with management and employees at all levels
  • Possess strong interpersonal skills
  • Strong organizational and analytical skills
  • Demonstrate a sense of urgency commensurate with the needs of the Sales department
  • Able to see the big picture and appreciate the strategic intent
  • Demonstrated strategic capability, but also a capability to attend to detail and data 
  • Able to work independently, with minimal supervision

Your Responsibilities: (What is this role all about? What does the applicant have to do?)

  • To plan and lead the execution of Retail strategy and business projects with cross-functional teams to drive revenue and customer experience
  • To review and monitor on operational and performance KPIs on retail stores and plan on retail programs to drive store and frontline productivity in conjunction with new product launches and key focus areas
  • Review on stores location on yearly basis for tenancy renewal with support of store P&L to ensure we are in the right location /community in serving our customers base
  • Drive efficiency in the store by focusing on high value transaction and simplifying processes through framework, guideline, policy and system enhancement for retail stores
  • Be part of the project team to contribute ideas, setting requirement that are relevant to retail stores
  • To plan, lead, collaborate with products team, solution partners with go to market strategy for instore partners’ collaboration/marketing campaign in driving customer experience and increase traffic and walk in to stores
  • Develop a commission structure with support of concept and simulation to reward frontline and continuously analyse and improve the frontline reward in driving performance culture
  • Working closely with Retail Development team to determine the tools / technology required to gain retail insights


Your Merits : (these are must haves in terms of qualifications & experience & specific technical /professionals skills that you want from the applicant)

  • Bachelor's Degree in any field
  • 5 years’ experience in Channel Development, Consulting or Business Planning or Retail
  • Demonstrates strong business acumen and strategic skills
  • Strong project management skills with ability to prioritize and handle a stretching, diverse workload 
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Ability to effectively present information
  • Excellent written and verbal communication skills in English